Pre-pay
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Payment date | After submitting the order and performing the bank transfer. |
| Please be sure to transfer the exact invoice amount and not round up or down. As the reason for payment, please specify the invoice number that we have attached in the confirmation email. | |
| Bank details | Recipient: Phaedera UG Bank: solarisBank AG IBAN: DE25110101002945430991 BIC: SOBKDEBBXXX |
| Shipping | Shipping will take place after receipt of payment. Please note that a bank transfer usually require 1-3 business days, which may delay the delivery time. If within seven business days no payment has been received in our account, we ask for your understanding that we will cancel the order request sent to us. |
| Is there a minimum order value? | There are no restrictions. |
| Accounting of credits | Accounting of individual credits for prepayment orders is done manually. Therefore, please point this out to us in the comments field when completing the order. Subsequently, we will then contact you by e-mail for further clarification. |
Credit cards (Visa, Mastercard, AMEX and Maestro)
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Payment Processing | In the payment process can be selected under the payment methods the item "credit cards", which then the encrypted payment form from Stripe Inc. with the credit card information to be filled. A confirmation via "Order subject to payment" completes the order. |
| Accepted credit cards | Credit cards from VISA, Master-Card, AMEX and Discover are accepted. |
| Accepted currency | All offered currencies are accepted. |
| Different cardholder and recipient or billing address | For security reasons, orders with a different shipping address or recipient will be reviewed and canceled if necessary. |
| Clearing a credit | Clearing credits with an order paid by credit card is not possible. |
| Payment time | The payment is made directly after the successful charge of the credit card, which takes place immediately after the completion of the payment process. |
| Data transmission to Levana | Only the name, contact details and the ordered items are transmitted to Levana. |
| Change or cancellation of an order | If a change should be made, please contact as soon as possible, indicating customer and order number to info@levana.store. A change of cancellation is only possible as long as the goods have not yet been packed and shipped. A confirmation will be sent by email after the successful cancellation to the deposited email. |
| Shipping | The shipment is standard, as soon as all items are available. |
| Payment Service Provider | Stripe, Inc. 510 Townsend Street San Francisco, CA 94103, USA support@stripe.com privacy |
PayPal
| Payment restrictions | All products, except for availability display "delivery date unknown" and vouchers and download items. |
| Payment time | After the order has been sent, there is then a forwarding to PayPal. There then by clicking the button "Payment" the booking can be completed. |
| Shipping | The shipment takes place after we could record a payment receipt and all items are available.. |
| Maximum order value | Maximum order value: 5.000€ |
| Different delivery address from the billing address | After a payment with PayPal, a subsequent change of the delivery address after the order receipt is no longer possible. |
| Accepted currency | All offered currencies are accepted. |
| Contact PayPal | PayPal customer service: Mo-Fri: 08:00 - 20:30 Sa-Sun: 09:00 - 19:30 Tel: 0800 - 723 45 00 |
| Clearing a credit | Clearing a credit is not possible with an order via PayPal. |
| PayPal installment payment | For the use of PayPal installment payments, a PayPal account is required. Whether this service is possible, you will find out after sending the order in the order / payment information on the page of PayPal, to which one is subsequently redirected. If PayPal installment payment is not available, please select another payment method. Information on PayPal installment payment you get directly on the product page. |
Klarna
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Provider | In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case: |
| Invoice | The payment period is 14 days from the date of dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The invoice conditions invoice purchase for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0. |
| instalment purchase (only available in Germany) | With the financing service of Klarna you can pay your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR) or under the conditions otherwise specified in the checkout. The installment payment is due at the end of each month after Klarna sends a monthly invoice. More information about the installment purchase, including the terms and conditions and the European standard information for consumer credit can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account |
| Immediately | The debit of your account takes place immediately after submission of the order. Direct debit: The debit will be made after the goods have been shipped. The time will be communicated to you by e-mail. (Please list here only those payment methods that are also offered by you.) |
| Conditions | The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit assessment as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. More information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. For general information about Klarna, please click here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's Privacy Policy Germany / Austria.( Please add this paragraph only if you also offer at least one of the payment methods listed here (invoice, installment purchase and / or direct debit) and list here only those payment methods that are also offered by you. ) |
Google Pay
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Cost of payment | All costs of payment transactions will be covered by the merchant. |
| Buyer Restrictions | Any person over the age of 13 with a valid Google account or with permission from a parent or guardian. |
| Payment Limits | The individual payment limits of the respective credit card providers may apply. Furthermore, a faulty Google account can also cause payment difficulties. |
| Payment methods | About Google Pay, the payment method previously stored in the Google account is used. Visa and Mastercard credit cards are considered as possible payment options. The payment takes place immediately after confirmation. |
| Payment service provider information | Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland Tel: +353 1 543 1000 Fax: +353 1 686 5660 Email: support-deutschland@google.com |
Giropay
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Costs of payment | All costs of payment transactions are borne by the merchant. |
| Buyer restrictions | Possible only for all holders of a German current account of participating banks such as u. a. Postbank, various savings banks, PSD banks, Deutsche Kreditbank, Volksbanken and Raiffeisenbanken, GLS Gemeinschaftsbank, Comdirect Bank, Merkur Privatbank, MLP AG, Cronbank, Bankhaus Ellwanger & Geiger, Bankhaus Bauer and CVW Privatbank. |
| Payment limits | The maximum amount depends on your individual online banking contract with a bank. |
| Payment methods | Instant online transfer with a German checking account. Procedure |
| Information on the payment service provider | GIROPAY GMBH An der Welle 4 60322 Frankfurt/Main
Hotline for private customers Internet: www. giropay.de |
Instant bank transfer
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Cost of payment | All costs of payment transactions are covered by the merchant. |
| Buyer restrictions | Any Internet user with an unlocked online banking account that has a PIN/TAN procedure. However, a few banks do not offer this service. Whether your bank supports this service you can find out here. |
| Payment limits | The maximum amount depends on your individual online banking contract with a bank. |
| Payment method | For the use of instant transfers, the BLZ, the account number, the access data for online banking and a PIN and TAN number is required. This data is filled in turn in the input mask. After confirmation of payment, the amount will be debited within the next two working days (Mon-Fri). |
| Information about the payment service provider | Sofort GmbH Theresienhöhe 12 80339 Munich Germany
Information for buyers and online shoppers |
Apple Pay
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown ship date" or "Pre-order now". |
| Cost of Payment | All payment transaction costs will be paid by the merchant. |
| Buyer Restrictions | To use Apple Pay, the following conditions apply: - You must meet a supported country or region |
| Payment limits | There are no restrictions on the amount. Only in the type of payment differences may arise depending on the order value. In Germany, payments over 25€ (Visa) or 50€ (Mastercard) may require you to enter your PIN. The conditions for all other countries you learn here. |
| Payment methods | Once you've added your credit, debit, or prepaid card to Wallet, you can use Apple Pay. The card must be added to all devices that will use this payment feature. You can use Apple Pay on iPhone, Apple Watch, iPad or Mac models with Touch Id once the card has been added to Wallet. Once the payment has been confirmed, the amount will be immediately charged to your credit card. |
| Payment service provider information | Apple Distribution International Ltd.
Hollyhill Industrial Estate |
SEPA
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Cost of payment | All costs of payment transactions are covered by the merchant. |
| Buyer restrictions | Only buyers within the EU can use this service. |
| Payment Limits | Payment limits depend on your terms with your bank. |
| Payment Methods | For SEPA Direct Debit, your name and IBAN are required. Then you just authorize the direct debit and the payment will be confirmed afterwards. Within the next two business days (Mon-Fri), the amount will then be debited from your account. |
| Payment service provider information | The direct debit procedure is carried out via SEPA with Stripe Inc. and your bank. Stripe, Inc. |
iDEAL
| Payment restrictions | All items can be purchased except when the availability indicator is set to "Unknown delivery date" or "Pre-order now". |
| Cost of payment | All costs of payment transactions are covered by the merchant. |
| Buyer restrictions | This payment method is the standard for Dutch customers and allows buyers from the Netherlands to pay directly with online banking. |
| Payment limits | The payment limits are based on the account balance. |
